Refund Policy

Last updated: May 24, 2026

We want you to love Lexi. If you don't, we'll make it right.

7-Day Money Back Guarantee

If you're not satisfied with your Pro or Elite subscription, contact us within 7 days of your first charge and we'll issue a full refund — no questions asked.

How to Request a Refund

Email us at contact@heylexiai.com with the subject line "Refund Request" and we'll process it within 3 business days.

After 7 Days

Refunds are not available after the 7-day window. You can cancel your subscription at any time and you'll retain access until the end of your billing period.

Annual Plans

Annual subscribers can request a refund within 7 days of their initial purchase. Renewals are non-refundable but you can cancel before your renewal date.

Free Tier

The free tier has no charges so no refund applies.

Contact

contact@heylexiai.com
heylexiai.com